FAQ

SportsID is the verified sports identity platform for athletes, parents, coaches, trainers, and sports organizations. One profile carries every achievement, stat, and milestone across every team, season, and sport, and connects to the camps, tournaments, teams, coaches, and trainers in the SportsID ecosystem. SportsID, Inc. is headquartered in Atlanta, Georgia and was founded in 2015 by Ryan McNeil, a Pro Bowl cornerback who played 11 seasons in the NFL and led the league in interceptions in 1997.

SportsID is built for the entire sports ecosystem, not athletes alone. The platform serves: - Athletes of all ages and skill levels, from beginners to elite competitors - Parents and guardians who need to find programs, track progress, and manage registrations - Coaches and trainers who want to promote their services, manage rosters, and connect with talent - Leagues, schools, and clubs that need tools for organization management, scheduling, and communication - Tournament organizers who need bracket management, scoring, and registration systems

SportsID launches with the most popular youth, high school, amateur, and collegiate sports in the U.S. These include soccer, basketball, football, tennis, golf, wrestling, swimming, volleyball, diving, baseball and softball, lacrosse, track and field, chess, and gymnastics. The platform is expanding its sports coverage on an ongoing basis. If your sport is not listed, contact us at support@sportsid.io. We are building for everyone.

The SportsID ecosystem is a set of connected products, each built for a specific part of the sports experience: - CampID: Find, compare, and register for sports camps. Camp operators manage listings, registrations, and scheduling in one place. - TeamID: Manage team rosters, schedules, documents, and parent access, with tools for attendance and statistics. - CoachID: A searchable directory of coaches with profiles, credentials, and ratings. Athletes and families connect directly with qualified coaches. - TournamentID: Run tournaments with bracket generation, live scoring, registration, scheduling, and results tracking. - TrainerID: Book sessions with trainers, track performance development, and manage training programs over time.

Follow these four steps: - Create your profile. Athletes, parents, coaches, trainers, and organizations each build a profile with their sports interests, skill levels, availability, and goals. Complete profiles receive better matches and visibility. - Search and filter. Browse camps, tournaments, teams, training sessions, and coaching opportunities. Use filters for sport, location, age group, skill level, cost, and schedule. - Connect and register. Contact organizers, register for events, join teams, or book training sessions directly through the platform. - Participate and review. Attend your event, track your progress, and leave a review. Your feedback helps the entire community make better decisions.

Log in to your account on the web or in the app. Go to your profile and select Edit. You can update stats, highlights, achievements, photos, videos, and bio information at any time.

SportsID offers a free plan and paid plans. - Free: Create a profile, search for programs, connect with other users, and showcase achievements at no cost. - Starter: $9.95 per month or $99.95 per year. - Pro: $24.95 per month or $249.95 per year. Pro is our most popular plan and starts with a 45-day free trial. Paid plans add advanced analytics, video uploads, priority visibility, and performance dashboards. See the full plan comparison on the Pricing page. SportsID also offers subscription tiers for camp operators, tournament organizers, league administrators, and coaches.

SportsID gives every user a single platform for managing their sports life. Key benefits include: - Verified identities and credentials for athletes, coaches, and trainers - Multimedia profiles with videos, photos, and accolades - Performance dashboards with stats and analytics - Direct access to camps, tournaments, teams, coaches, and trainers - Secure document management for registrations and waivers - A review and endorsement system that builds trust and accountability

Yes. SportsID is available for iOS and Android. Download the app and sign in with your existing account. Your full athlete identity travels with you, so you can track, share, and stay connected from anywhere. Download on the App Store Get it on Google Play

Yes. Coaches, trainers, and teammates endorse athletes. Parents review camps and programs. Athletes rate coaches and training sessions. These reviews build credibility across the platform and help future users make informed decisions. Rate programs on factors like organization, instruction quality, facilities, value, and overall experience.

Use these steps to find the right fit: - Check skill level requirements. Programs indicate beginner, intermediate, or advanced levels. - Read reviews and ratings from past participants. - Contact the organizer directly with questions about expectations, structure, and equipment needs. - Review the coach or organizer profile for experience and coaching philosophy. - Confirm location, schedule, and transportation logistics. - Look for trial sessions where available.

Yes. The platform handles most communication and registration, but direct contact is valuable for asking about skill level appropriateness, schedule details, make-up policies, equipment requirements, and coaching style. Most organizers welcome questions from prospective participants.

Youth safety is the top priority at SportsID. Safety measures include: - Verification of coaches and organizations before they are listed - A safety reporting system for raising concerns - Parent controls and communication tools that keep guardians informed and involved - Clear safety guidelines for all youth programs - Accounts for users under 13 are COPPA-aligned and require parental consent Read the Child Safety page for full details.

SportsID takes data protection seriously. Your data is stored securely and you control who sees your information. SportsID is COPPA-aligned and GDPR-ready, and parental controls are built in for youth accounts. Read the full Privacy Policy for complete details.

Reach the SportsID team through these channels: - General support: support@sportsid.io. Use the subject line Help Request or Technical Issue. We respond within one business day. - Feedback and suggestions: support@sportsid.io. Use the subject line Feedback or Suggestion. - Business inquiries and partnerships: partnerships@sportsid.io. This is the right channel for coaches, organizations, and program operators.

Email support@sportsid.io with the subject line Feedback. Whether you found a bug, have an improvement idea, or need clarification on a feature, the team reviews every submission.

Yes. Email the support team at support@sportsid.io with your name, account information, and a description of your issue, or send a message from the Contact Us page. The team will follow up.