PRIVACY
At SportsID, we honor the trust you place in us. This privacy policy details our commitment to safeguarding your personal information.
INTRODUCTION
- At SportsID, Inc. ("SportsID," "we," "us," or "our"), we are committed to protecting your privacy and being transparent about how we collect, use, and share your personal information. This Privacy Policy explains our privacy practices when you use our websites, mobile applications, products, services, and other digital platforms (collectively, the "Services"). We recognize that trust is fundamental to our relationship with you. This Privacy Policy is designed to help you understand: • What personal information we collect and why • How we use and protect your information • The choices and controls available to you • Your rights regarding your personal information By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our Services.
SCOPE OF THIS POLICY
- This Privacy Policy applies to all personal information collected by SportsID through: • Our websites and mobile applications • Our sports identification and verification services • Athletic performance tracking and analytics platforms • Registration and event management systems • Customer support interactions • Marketing and promotional communications • Third-party integrations and partnerships This Policy does not apply to: • Information collected by third-party websites, applications, or services linked from our Services • Employment-related information about our employees and job applicants • Information processed on behalf of our business customers where we act as a service provider
INFORMATION WE COLLECT
- We collect personal information in several ways: directly from you, automatically when you use our Services, and from third parties. 3.1 Information You Provide Directly Account and Profile Information: • Name, email address, username, and password • Date of birth and age verification information • Profile photos and biographical information • Contact information (phone number, mailing address) • Emergency contact details Sports and Athletic Information: • Sport(s) played and positions • Team affiliations and club memberships • Athletic achievements and statistics • Coaching certifications and qualifications • Medical clearances and health information (when required) Verification and Identity Information: • Government-issued identification documents • Birth certificates or age verification documents • Academic transcripts and enrollment records • Citizenship and residency status • Background check information (when applicable) Payment and Transaction Information: • Credit card numbers and billing information • Purchase history and transaction records • Subscription and membership details Communications: • Messages sent through our platforms • Customer support inquiries and feedback • Survey responses and user-generated content 3.2 Information We Collect Automatically Device and Technical Information: • IP address and device identifiers • Browser type and operating system • Device characteristics and settings • App version and software information Usage and Activity Information: • Pages visited and features used • Time spent on our Services • Click patterns and navigation paths • Search queries and interactions Location Information: • Precise geolocation (with your consent) • General location based on IP address • Event and facility check-ins Fitness and Performance Data: • Athletic performance metrics and statistics • Training data from connected devices • Heart rate, speed, distance, and other biometric information • Sleep and recovery data (when provided) 3.3 Information from Third Parties Social Media Platforms: • Profile information when you connect social accounts • Friends lists and social connections • Public posts and interactions Sports Organizations: • League and tournament registrations • Official records and standings • Disciplinary actions and eligibility status Connected Devices and Apps: • Fitness tracker and smartwatch data • Third-party sports applications • Equipment sensors and IoT devices Background Check Providers: • Criminal history information • Sex offender registry checks • Professional licensing verification
HOW WE USE YOUR INFORMATION
- We use your personal information for the following purposes: 4.1 To Provide Our Services • Creating and managing your account • Verifying identity and eligibility for sports participation • Processing registrations and managing events • Facilitating team and league communications • Providing customer support and technical assistance 4.2 To Enhance User Experience • Personalizing content and recommendations • Improving our Services through analytics • Developing new features and functionality • Customizing user interfaces and preferences 4.3 For Safety and Security • Preventing fraud and unauthorized access • Conducting background checks when required • Ensuring compliance with sports regulations • Protecting the safety of minors and vulnerable users • Investigating violations of our Terms of Service 4.4 For Communications • Sending service-related notifications • Providing updates about events and activities • Delivering marketing communications (with consent) • Responding to inquiries and support requests 4.5 For Legal and Business Purposes • Complying with legal obligations • Protecting our rights and interests • Processing payments and managing subscriptions • Conducting business transactions and due diligence 4.6 For Performance Analytics • Analyzing athletic performance and trends • Generating insights for coaches and athletes • Creating benchmarks and comparative statistics • Supporting sports research and development
HOW WE SHARE YOUR INFORMATION
- We may share your personal information in the following circumstances: 5.1 With Your Consent • When you explicitly authorize us to share information • Through social media integrations and sharing features • With third-party apps and services you connect 5.2 With Service Providers We work with trusted third-party service providers who assist us in: • Payment processing and billing • Cloud storage and data hosting • Background check services • Email and communication platforms • Analytics and performance monitoring • Customer support services These providers are contractually obligated to protect your information and use it only for specified purposes. 5.3 With Sports Organizations • League and tournament administrators • Team coaches and managers • Sports governing bodies and associations • Event organizers and facility operators • Officials and referees (when necessary) 5.4 For Legal and Safety Reasons • To comply with legal obligations or court orders • To protect the safety of our users, particularly minors • To investigate fraud or security incidents • To enforce our Terms of Service • To protect our rights and property 5.5 In Business Transactions • In connection with mergers, acquisitions, or asset sales • During due diligence processes • To potential investors or business partners (in aggregated form) 5.6 Public Information Some information may be displayed publicly, including: • Public profile information and photos • Athletic achievements and statistics • Event participation and results • User-generated content marked as public You can control the visibility of your information through your privacy settings.
YOUR PRIVACY RIGHTS AND CHOICES
- You have several rights and choices regarding your personal information: 6.1 Account Management • Access: View and download your personal information • Correction: Update or correct inaccurate information • Deletion: Request deletion of your account and data • Portability: Export your data in a machine-readable format 6.2 Communication Preferences • Marketing Opt-out: Unsubscribe from promotional emails • Notification Settings: Control push notifications and alerts • Communication Channels: Choose preferred contact methods 6.3 Privacy Controls • Profile Visibility: Control who can see your profile information • Activity Sharing: Manage sharing of performance data • Location Services: Enable or disable location tracking • Third-party Connections: Manage connected apps and services 6.4 Cookie and Tracking Preferences • Cookie Settings: Control cookie preferences through our cookie banner • Analytics Opt-out: Disable analytics tracking • Advertising Controls: Manage personalized advertising preferences 6.5 Exercising Your Rights To exercise these rights, you can: • Access your account settings and privacy controls • Contact us at privacy@sportsid.io • Use our online privacy request form • Call our privacy hotline at 1-800-PRIVACY We will respond to your requests within 30 days (or as required by applicable law).
CHILDREN'S PRIVACY
- We are committed to protecting the privacy of children under 18 years of age. 7.1 Enhanced Protections for Minors • Parental Consent: We obtain verifiable parental consent before collecting personal information from children under 13 • Limited Data Collection: We collect only information necessary for participation in sports activities • Restricted Sharing: We limit sharing of children's information to essential parties only • Privacy by Default: Minor accounts have enhanced privacy settings by default 7.2 Parental Rights Parents and guardians have the right to: • Review their child's personal information • Request correction or deletion of their child's data • Refuse further collection or use of their child's information • Control communication preferences for their child 7.3 Age Verification We use age verification processes to ensure appropriate privacy protections are applied based on the user's age.
DATA SECURITY
- We implement comprehensive security measures to protect your personal information: 8.1 Technical Safeguards • Encryption: Data is encrypted in transit and at rest using industry-standard protocols • Access Controls: Multi-factor authentication and role-based access restrictions • Network Security: Firewalls, intrusion detection, and security monitoring • Regular Updates: Systems are regularly updated with security patches 8.2 Organizational Safeguards • Employee Training: Regular privacy and security training for all staff • Background Checks: Security clearances for employees with data access • Incident Response: Comprehensive data breach response procedures • Third-party Security: Due diligence and security requirements for vendors 8.3 Data Breach Notification In the event of a data breach, we will: • Investigate and contain the incident promptly • Notify affected users and regulators as required by law • Provide clear information about the breach and our response • Take steps to prevent future incidents
DATA RETENTION
- We retain your personal information only as long as necessary for the purposes outlined in this Policy: 9.1 Active Accounts • Account information: Retained while your account is active • Activity data: Retained for up to 7 years for historical records • Communication logs: Retained for 3 years for customer service purposes 9.2 Inactive Accounts • Accounts inactive for 3 years may be anonymized or deleted • Essential records may be retained longer for legal compliance • Backup copies are securely deleted within 90 days 9.3 Legal Requirements Some information may be retained longer to comply with: • Tax and financial regulations • Sports governance requirements • Legal holds and litigation requirements • Child protection obligations
INTERNATIONAL DATA TRANSFERS
- SportsID operates primarily in the United States. When we transfer personal information internationally, we ensure adequate protections through: 10.1 Transfer Mechanisms • Adequacy Decisions: Transfers to countries with adequate privacy protections • Standard Contractual Clauses: EU-approved contracts for international transfers • Certification Programs: Participation in recognized privacy frameworks • Binding Corporate Rules: Internal policies for intra-company transfers 10.2 Cross-Border Transfers If you are located outside the United States, your information may be transferred to and processed in the United States, where our servers and business operations are located.
STATE-SPECIFIC PRIVACY RIGHTS
- Residents of certain states have additional privacy rights under applicable state laws: 11.1 California Residents (CCPA/CPRA) Your Rights: • Right to Know: Information about personal information collected, used, and shared • Right to Delete: Request deletion of personal information • Right to Correct: Request correction of inaccurate personal information • Right to Opt-Out: Opt out of sale or sharing of personal information • Right to Limit: Limit use of sensitive personal information • Right to Non-Discrimination: Not be discriminated against for exercising rights Sensitive Personal Information: We may collect health information, biometric data, and precise geolocation with your consent. Third-Party Sharing: We do not sell personal information for monetary consideration. 11.2 Virginia, Colorado, Connecticut, and Other States Residents of these states have similar rights under their respective privacy laws, including rights to access, correct, delete, and opt out of certain data processing activities. 11.3 European Residents (GDPR) Legal Basis: We process personal information based on consent, contractual necessity, legitimate interests, or legal obligations. Additional Rights: • Right to Object: Object to processing based on legitimate interests • Right to Restrict: Restrict certain processing activities • Right to Portability: Receive personal information in a structured format • Right to Lodge Complaints: File complaints with supervisory authorities
CHANGES TO THIS POLICY
- We may update this Privacy Policy to reflect changes in our practices, Services, or applicable laws. When we make significant changes, we will: • Post the updated Policy on our website • Send email notifications to registered users • Provide prominent notice within our Services • Allow time for review before changes take effect The effective date at the top of this Policy indicates when it was last updated.
CONTACT INFORMATION
- If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
SportsID, Inc.
300 Peachtree St NE Ste CS2 #3110
Atlanta, GA 30308 United States
Email: support@sportsid.io
Phone: 1.404.900.6900
Privacy Request Form: www.sportsid.io/privacy-request
Data Protection Officer: support@sportsid.io
For California Residents: You may also contact us for information about your CCPA rights and our privacy practices.
For EU Residents: Our EU representative can be reached at support@sportsid.io
This Privacy Policy is effective as of July 1, 2025, and applies to all users of SportsID's Services. By continuing to use our Services after this date, you acknowledge that you have read and understood this Policy.